Ummah Heights Privacy Policy

Last Updated: 4 February 2026

Our Commitment to Your Privacy

At Ummah Heights, we know that your family and your faith are your most important priorities. Because we help you create Islamic Wills using AI, we handle very personal information. We take our responsibility to protect that data seriously.

This policy explains what we do with your information. We have reviewed our practices to make sure we follow Australian privacy laws and keep your trust.

This Privacy Policy is designed to comply with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth):
https://www.oaic.gov.au/privacy/australian-privacy-principles

1. The Personal Information We Collect

We only collect information that is necessary to build your Islamic Will and provide our services. This includes:

  • Who you are: Your name, birthday, gender, and contact details (like email and address).
  • Your family: Details about your spouse, children, and other people you want to name in your Will.
  • Your finances: Information about your house, bank accounts, and investments.
  • Your faith (Sensitive Information): To make sure your Will is Sharia-compliant, we record your religious affiliation as a Muslim. We only collect this because you have asked us to help with an Islamic Will.

2. How We Collect and Hold Your Information

We collect information directly from you in two main ways:

  • Forms and Sign-ups: When you join our community or register for the app.
  • AI Questionnaires: When you talk to our AI Agents or chatbots to provide details for your Will.

How we hold it: We store your information in secure, encrypted cloud databases. We use "audit trails," which means we keep a clear record of any changes made to your Will so it remains the "Source of Truth."

3. Why We Collect, Use, and Disclose Your Information

We use your data for three main reasons:

  • To build your Will: To calculate how your wealth should be shared according to Islamic principles and your local laws.
  • To improve our AI: To make our chatbots smarter and more helpful for the whole Ummah.
  • To connect you with experts: If you choose, we share your data with licensed estate lawyers so they can review and sign your Will.

4. Sending Information Overseas

Ummah Heights is a global project. While we are based in Australia, we may use secure cloud storage or technical tools located in other countries. When we send your data overseas, we make sure those providers have high security standards that match Australian laws.

5. How You Can Access or Fix Your Information

You own your data. You can ask to see the information we have about you at any time. If something is wrong (like a typo in your address or a change in your assets), just let us know and we will fix it.

To make a request, email our Privacy Officer (details below).

6. How to Submit a Complaint

If you feel we haven't protected your privacy properly, please tell us. We want to fix it.

Step 1: Email our Privacy Officer at the address below.

Step 2: We will look into your concern and get back to you within 30 days.

Step 3: If you are still not happy, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

7. Privacy Officer Contact Details

If you have any questions or want to update your info, please contact:

8. Keeping This Policy Up to Date

We don't use generic templates. This policy was written specifically for Ummah Heights. We review it regularly. If we change how we handle your data, we will update this page. You can always find the latest version here on our website for free.